| Having great digital tools and services means little if they aren’t being used. Increasing engagement requires a team effort and a focus on exact patient populations and their needs. Clearly defining targets and removing known barriers, such as manual processes, goes a long way to boosting patient engagement. |
| This executive summary, which is derived from a December 2022 webinar featuring Scripps Health, a San Diego-based health system that partnered with Xealth to significantly improve access to and engagement with apps and digital services for specific populations, including expectant mothers and members of an employer-direct health care plan. |
| In this report, you will learn: |
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How removing manual processes improved both patient and staff engagement
with a population health app focused on expectant mothers |
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How prioritizing existing capabilities and relationships and clearly
defining KPIs and workflows are crucial to generating positive engagement results. |
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How a strong outside partner and a cross-sectional internal team can
work together to get significant results in a relatively short amount of time. |
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